Question 1

What types of products do you offer?

Accepted Answer

I offer UV DTF–decorated cups, bookmarks, keychains, with more items coming soon.

Question 2

What is a UV DTF decal?

Accepted Answer

It’s a durable, printed design that’s transferred onto a surface using UV‑cured ink and a special adhesive film.

Question 3

How do I place an order on your website?

Accepted Answer

Browse the shop, choose your item, select any options, add to cart, and complete checkout.

Question 4

Do you offer personalization?

Accepted Answer

Not, at this time I am unable to offer items to be personalized, but plan to offer this option soon.

Question 5

Can I send you my own design or logo?

Accepted Answer

Yes, for many items you can send a high‑quality file. Contact me before ordering so we can confirm details.

Question 6

What sizes of cups, bookmarks, and keychains do you work with?

Accepted Answer

I work with popular sizes for everyday use. Exact sizes are listed in each product description.

Question 7

How long does it take to process my order?

Accepted Answer

Most orders are processed in about 3–7 business days before shipping, depending on the item and volume.

Question 8

What are your shipping options and costs?

Accepted Answer

Shipping options and prices are shown at checkout and depend on your location and order size.

Question 9

Do you offer free shipping?

Accepted Answer

Yes, I offer free shipping on qualifying U.S. orders. Check the banner or cart for the current minimum.

Question 10

How do I care for items with UV DTF decals?

Accepted Answer

Hand wash gently, avoid soaking, and don’t scrub directly on the design to keep it looking great.

Question 11

Are your decals dishwasher or microwave safe?

Accepted Answer

To protect the design, I recommend hand washing only and not using the microwave unless the listing says otherwise.

Question 12

What should I do if my order arrives damaged?

Accepted Answer

Take clear photos of the item and packaging and contact me as soon as possible so I can help make it right.

Question 13

Can I change or cancel my order after placing it?

Accepted Answer

Changes or cancellations may be possible before I start your order. Contact me quickly with your order number.

Question 14

Do you take bulk or wholesale orders?

Accepted Answer

Since I custom-craft and process every order myself, my capacity varies. However, I’d love to chat about what you need and your timeline to see if we can make it happen.

Question 15

Where can I find you at pop‑up events?

Accepted Answer

I share upcoming pop‑up dates and locations on my site and social pages so you know where to shop in person.

Question 16

How will I know when you add new products?

Accepted Answer

Follow my social media and check the website often for new designs and seasonal items.

Question 17

How can I contact you with questions about my order?

Accepted Answer

You can reach me through the contact form on the site or by emailing the address listed in the footer.

Frequently asked questions